We get it — it’s fun to watch AI show off. Seeing a chatbot instantly answer “How many golf clubs fit in the trunk?” feels impressive… but how often are your customers really asking that? When shoppers start asking real questions — about price, payments, trade-ins, or availability — that’s where most AI chatbots fall […] The post The Problem Isn’t Speed — It’s Substance: What Really Drives Automotive Chat Performance appeared first on CarNow .