Exploring our new pricing: lower entry points, fewer limits, and more features

When you’re building a product-led company, pricing is one of the most important things to get right. It’s not just a business decision, it’s a product decision. It affects how people experience your product, how quickly they see value, and whether they stick around. Classic SaaS pricing advice is to charge based on a value metric. At Canny, we’ve tested a few pricing plans and value metrics over the years. We’ve tried seat-based, feature-based, and usage-based models. Each time, we learned…