How AI is applied across API Evangelist and APIs.io. Read my AI disclosure →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

How we automatically uncovered 100+ feature requests in Typeform’s support tickets

calendar_today March 12, 2025 person Jenna Potter domain canny

Product feedback comes from everywhere. It’s living in the conversations your support team are having with customers. It’s sitting in the sales demo conversations that your AEs are having with leads. It’s in the reviews that your customers are leaving on sites like G2 and Capterra. Example of product feedback in G2 You already have these insights waiting for you. That’s great. Tracking and organizing customer feedback from many places can be a lot of work and take a lot of time, though. Here’s…

open_in_new Read original post