Global payment provider to deploy AI-powered omnichannel platform across customer support operations SAN FRANCISCO, CA, UNITED STATES, February 24, 2026 — Bright Pattern, a leader in AI-powered, 100% native omnichannel contact center software, today announced that Castles Technology, a global leader in Android payment acceptance devices, has selected Bright Pattern’s AI-powered omnichannel contact center platform […] The post Castles Technology Selects Bright Pattern to Modernize Global Customer Support appeared first on .