From Novelty to Necessity: New Bloomreach Consumer Survey Finds Shoppers Now Prefer AI Tools to Shop

80.4% of Respondents Said AI Shopping Experiences Have Already Met or Exceeded Expectations MOUNTAIN VIEW, CA, July 22, 2026 – Bloomreach, the AI company for personalization, today released its new consumer survey, Is AI Usurping Your Brand?, conducted among 4,000 U.S. and U.K. consumers.