Incident correlation: Cross-domain visibility. Smarter triage. Faster L1 teams.

IT incidents are rarely isolated. A network disruption can trigger degradations in infrastructure, which can ripple and cause application errors and end up causing a flood of user complaints. When an L1 operator looks at a single incident, they see only part of the story. Outside their immediate scope, other incidents are actively occurring that […] The post Incident correlation: Cross-domain visibility. Smarter triage. Faster L1 teams. appeared first on BigPanda .