Online Meeting Effectiveness Index (OMEI)

Samidha Shikhare, Tim Malueg, Shreya Goel*, and Charlie Goldenberg * Department of Business Analytics, Santa Clara University - Leavey School of Business, Santa Clara, California 95053, United States *These authors contributed equally. {sshikhare, tmalueg, sgoel, cgoldenberg}@scu.edu This research was conducted as part of a Microsoft-sponsored Practicum Project at Santa Clara University’s Leavey School of Business, in direct partnership with Microsoft’s Commercial Engineering and AI Business division. The project was led by Juhi Singh, Bonnie Ao, and Suneel Innamuri, with a focus on delivering enterprise-grade, computationally informed insights to accelerate commercial AI adoption and drive scalable business transformation across Microsoft’s engineering and go-to-market strategy.