Amazon Connect Customer now enables you to embed Cases and Customer Profiles into custom agent applications, helping agents access case details and customer context alongside the tools they already use to resolve issues. Developers can use the Amazon Connect SDK to bring native Connect experiences into custom applications, reducing the need to build and maintain these capabilities from scratch. The Amazon Connect SDK is available in all AWS Regions where Amazon Connect Customer is available.
Discovery
Learnings
- auto_storiesStories
- categoryAreas
- helpFAQ
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- descriptionPapers
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- video_libraryVideos
- timelineTimeline
Guidance
- codeTechnology of APIs
- business_centerBusiness of APIs
- campaignEvangelism of APIs
- gavelGovernance of APIs
- historyHistory of APIs
- account_balancePolitics of APIs
Toolbox
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- verifiedStandards
- gavelRegulations
- horizontal_ruleHeaders
- layersOverlays
- extensionExtensions
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