In August 2011, the entire JIRA development team stopped work to take part in a furious flurry of screenshot-taking, gnashing of teeth and documentation updates!I was sent to investigate this highly unusual behaviour. Why would self-respecting developers do this? Are they insane? More importantly, are they being recklessly abused by the Technical Writers as some kind of wildly inappropriate Mechanical Turk? Interview 1: Giles Gaskell, JIRA Technical WriterEd Dawson: Hi there Giles. What is a Doc Blitz?Giles Gaskell: It’s basically a mass-screenshot-updating event.
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