A smooth EHR implementation for a complex organization

Jason Gabel, Operations Manager at American Hip Institute, spoke with confidence about his organization’s specialty in hip care, noting they draw patients from across the globe to their independent, physician-led Chicago clinic. A large orthopedic organization went live on athenaOne with no business disruption, leveraging the platform for patient engagement, clinical documentation, and billing workflows. The case study highlights how athenahealth’s implementation support enabled a complex, destination clinic to transition EHR systems without interrupting daily operations.