Healthcare Voice Assistant: What it Should Do Before You Trust It With Patient Calls

An access director at a multi-location specialty group counts the same number every Monday: how many patients called over the weekend and reached a voicemail. The number is never zero. Each of those missed calls is a booking that walked to a competitor, a referral that leaked out of network, or a patient who tried […] The post Healthcare Voice Assistant: What it Should Do Before You Trust It With Patient Calls appeared first on Artera .