From Metrics to Meaning: Rethinking AI Agent Reporting

By: Damon Lanphear, CTO, Artera Reporting in patient communication has historically meant conventional quantitative metrics. We track how many patients scheduled, how many messages were sent, and how long before someone responded through dashboards our customers know quite well. But a number can only tell you how many times an event occurred or did not […] The post From Metrics to Meaning: Rethinking AI Agent Reporting appeared first on Artera .