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AWS End User Messaging adds a guided wizard for RCS registration videos

calendar_today October 16, 2026 person aws@amazon.com domain amazon-q

Today, AWS End User Messaging adds a wizard that orchestrates the entire video capture for your RCS agent registration. RCS registrations in multiple countries, including the United States, require a screen recording that demonstrates your messaging experience. To record it, you have to send a specific sequence of messages to a test device, and until now you scripted those messages yourself, which easily introduced errors and made a mismatched or incomplete video one of the hardest parts of registering for RCS.

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