Amazon Bedrock Managed Knowledge Base now supports ServiceNow as a native data source connector

AWS announces the ServiceNow data source connector for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now connect their ServiceNow instance to crawl knowledge articles and service catalog items directly into their managed knowledge base. Previously, bringing ServiceNow content into Bedrock Knowledge Bases required building and maintaining custom ingestion pipelines—now, you simply provide your ServiceNow instance credentials, and the connector handles data crawling, metadata extraction, and incremental sync automatically.