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Amazon Connect Customer dashboards now support compact mode

calendar_today September 1, 2026 person aws@amazon.com domain amazon-q

Amazon Connect Customer now offers compact mode on the analytics dashboards, increasing data density so supervisors can see more of their operational data without scrolling. Compact mode reduces widget size, font, and minimizes filters to maximize screen space. For example, a supervisor on a 13-inch laptop toggles compact mode, which reduces row height, enabling them to view all team agents on the widget without scrolling and spot non-adherent agents faster.

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