In this post, we dive deep into the architecture and techniques we used to improve Miro’s bug routing, achieving six times fewer team reassignments and five times shorter time-to-resolution powered by Amazon Bedrock.
How Miro uses Amazon Bedrock to boost software bug routing accuracy and improve time-to-resolution from days to hours
calendar_today
May 11, 2026
person
Philipp Pavlov, Dmytro Romantsov, Evgeny Mironenko, Gowri Suryanarayana
domain
amazon-lex