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Unified observability in Amazon OpenSearch Service: metrics, traces, and AI agent debugging in a single interface

calendar_today April 28, 2026 person Muthu Pitchaimani domain amazon-datazone

Amazon OpenSearch Service now brings application monitoring, native Amazon Managed Service for Prometheus integration, and AI agent tracing together in OpenSearch UI’s observability workspace. In this post, we walk through two real-world scenarios using the OpenTelemetry sample app: a multi-agent travel planner facing slow processing, and a checkout flow quietly failing on one microservice.

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