Your team spends hours each week answering ‘Where is my order?’ tickets, even when the UPS tracking page says ‘On the Way.’ Those tickets cost support hours and put repeat orders at risk. The generic UPS tracking page is a dead-end for your customer relationship. For a DTC brand shipping 1,000 to 20,000 orders a month, AfterShip Tracking ranks first on this scorecard, because one data layer turns the tracking data behind your customer’s branded page into next steps for your team, and extends ac