Reinventing money movement in travel

This Adyen and Visa playbook examines how online travel agencies (OTAs) manage complex payment flows under the merchant-of-record model, where they collect customer funds and settle with suppliers on varied timelines. The document highlights challenges including margin pressure from cross-border transactions, cash flow constraints from payment timing gaps, and operational inefficiencies from fragmented systems, proposing unified platforms that integrate acquiring, money management, and issuing.