Why agents that pass tests fail in production

Zero-Shot Learning is a podcast about how AI gets built, secured, and deployed. Hosted by Nancy Wang, 1Password CTO, and Dev Tagare, Senior Director of Engineering at Google, it’s a builder’s view of the architecture and the complex decisions it takes to ship with AI. Adarsh Hiremath, Co-founder and CEO of Mercor, joined Zero-Shot Learning to talk about why we need to rethink how we measure agentic performance and the infrastructure we can build to get there.